PANGAEA INC

PIRS Privacy Policy

 

Effective Date: 10-15-2025

 

 

Introduction

 

PIRS (Pangaea International Receivable Services) is committed to protecting the privacy and confidentiality of all nonpublic personal information (NPI) collected in the course of our commercial debt collection operations. This Privacy Policy outlines how we collect, use, disclose, and protect such information in compliance with the Gramm-Leach-Bliley Act (GLBA) and other applicable privacy laws.

 

 

1. Information We Collect

 

We may collect nonpublic personal information from the following sources:

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• Information provided by clients (e.g., account balances, debtor names, contact details, payment history)

• Information obtained through communications with consumers or third parties

• Data acquired through credit reporting agencies, public records, or commercial databases

• Information gathered via our secure web portals or communication systems

 

 

 

2. How We Use the Information

 

We use collected information solely for purposes related to our collection services, including:

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• Locating and communicating with responsible parties

• Verifying identity and account information

• Managing account recovery efforts

• Reporting to and coordinating with our clients

• Complying with legal, regulatory, and contractual obligations

 

PIRS does not use personal information for marketing or unrelated business purposes.

 

 

 

3. Information Sharing

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We do not sell, rent, or disclose nonpublic personal information to unaffiliated third parties, except as permitted or required by law. Information may be shared in the following limited circumstances:

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• With service providers (e.g., printing/mail vendors, legal partners) under strict confidentiality agreements

• With clients who have a legal right to the information

• In response to lawful requests by courts, regulators, or law enforcement

• To credit reporting agencies (where permitted and applicable)

 

All third-party vendors are contractually obligated to maintain data security and confidentiality.

 

 

 

4. Safeguarding Information

 

PIRS employs a comprehensive security program to protect personal data, including:

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• Administrative safeguards – policies, procedures, and staff training

• Technical safeguards – firewalls, encryption, secure servers, access controls

• Physical safeguards – restricted facilities and document handling procedures

 

Regular audits and risk assessments ensure that our privacy and security standards remain robust and effective.

 

 

 

5. Data Retention

 

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, comply with applicable laws, and meet client requirements. After the retention period, data is securely deleted or anonymized.

 

 

 

6. Consumer Rights

 

Consumers may request the following (where permitted by law):

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• To review or correct the personal data we maintain

• To limit certain types of information sharing

• To inquire about the use or disclosure of their data

 

All requests must be submitted in writing and may require identity verification.

 

 

 

7. Contact Us

 

For questions regarding this Privacy Policy or to exercise your rights under GLBA, please contact:

 

PIRS, Inc.
140 2nd Ave. W. Ste. D

Kalispell, MT 59901
info@pirsinc.com
877-375-8028

 

 

 

8. Policy Updates

 

This Privacy Policy may be updated from time to time. Any material changes will be communicated as required and posted on our website or provided upon request. Continued use of our services following such changes constitutes your acceptance of the revised policy.

 

 

 

This policy is intended to meet the privacy requirements of the Gramm-Leach-Bliley Act (GLBA) and applicable state laws. It is subject to change based on legal, operational, or client needs.